Meet Joe McGreal

We recently connected with PCI Founder Joe McGreal and our conversation is below.

Joe, appreciate you joining us today. We’d love to hear about a time you helped a customer really get an amazing result through their work with you.

One standout story from my early days involves serving a client who claimed to work for a wealthy family. After a series of interviews, she revealed herself as the family matriarch and made me an offer I couldn’t refuse. I was entrusted with organizing high-profile events, handling complex logistics, and ensuring the family’s privacy and security.

This experience honed my ability to anticipate unique needs and provide discreet service—skills that became the cornerstone of PCI Investigations. I realized there was a market for delivering peace of mind to exclusive clients through an elite private detective agency.

Awesome – so before we get into the rest of our questions, please briefly introduce yourself.

My name is Joe McGreal and I am the founder of PCI Investigations. I built my career on the core principles of integrity, confidentiality, and unparalleled service. Over the years, I managed the needs of high-profile clients in a variety of locations and environments. These experiences inspired me to create PCI Investigations, a firm dedicated to providing clients with the peace of mind that only comes from working with a team they can trust.

We’d love to hear the story of how you built up your social media audience?

I built my social media audience by focusing on authenticity and consistency. I concentrated on creating content that represents my business: sharing behind-the-scenes stories, privacy protection tips, and case studies. One post about how to detect a cheating partner went viral and led to dozens of inquiries about surveillance operations. Don’t get discouraged by slow growth—focus on delivering value and your audience will find you.

What’s worked well for you in terms of a source for new clients?

Word-of-mouth has been my most effective source of clients. One referral led to a lasting relationship with a prominent family, now one of our biggest accounts. The key is consistently delivering such exceptional service that clients feel compelled to share their experience. Building these relationships is not just about exceeding expectations—it’s about consistently providing personalized solutions that make clients feel valued and secure.

Where can we find you on the internet and social media?

You can find PCI Investigations at www.PCI312.com and connect with us on social media. Follow us on Instagram, Facebook, Twitter/X and LinkedIn. We’d love to connect with you!

Website: www.PCI312.com

Instagram: https://www.instagram.com/pci.investigations

Facebook: www.facebook.com/PCI.investigations

Linkedin: www.linkedin.com/company/pci-investigations

Twitter: https://twitter.com/PCI312_